Slide Background
Lost Data? We can get it back.
Step 1

Bring in failed device for In-Lab Diagnosis

Step 2

Data Recovery Process

Step 3

Data Verification & Collection


Why us? We offer Expert Data Recovery Services in Kenya.
data recovery nairobi
Build & Design
Your Data, Our Priority.


East Africa Recovery Experts a Tech Company, is a leader in data recovery services and cloud backup service provider in Kenya and East Africa.


Emergency Data Recovery Nairobi in 24Hrs. 98% Recovery Chances.

data recovery kenya
previous arrowprevious arrow
next arrownext arrow


data recovery nairobi

I am writing to confirm that we engaged the said company for initial setup for hardware and general advice in IT structures over a period of 3 months. During this time, they delivered what was required with no issue. I would be happy to recommend the said company for the services that we engage them… Read more

Louis Watts – Managing Director
Dafabet Kenya

data recovery testimonials kenya

“East Africa Recovery Experts helped when our RAID Configured NAS Storage became non-accessible after a power surge, we were happy to find that East Africa Recovery Experts, who evaluated the recoverability of the NAS and provide a price estimate to recover the data. The estimated cost of recovery given to us by East Africa recovery… Read more

Kevin Kiereni
Millward Brown E.A Ltd

Hypermedia Limited had suffered a crashed raid array in it’s 8tb Buffalo Link Station Pro Qaud. We faced the complete loss of over 4tb of company data, as no company in Dar Es Salaam was able to recover it for us. However having seen the services of data recovery offered by East Africa Recovery Experts… Read more

Eric Sikilo – Director of Operations

Hypermedia Ltd Tanzania

We have worked with East Africa Recovery Experts whereby they provided data recovery service to our company. They managed to recover data from our Laptop hard drive whose data had been deleted from an extreme dire situation with essential zero data loss.

Case Study - Servers/Nas


Issue: Server with 10 hard drives failed which was configured on Raid 5E

Outcome: We were able to recover the data fully though it took sometime because of the extent of the damage, though client was happy. Expert Data Recovery Kenya.


Issue: NAS Storage failed

Outcome: Data recovered 100%


Issue: Server with 4 SCSI hard drives failed due to a power surge.

Outcome: Data was completely retrieved from the disks.


Issue: 4 SAS Hard Drives failed with company database.(Raid 5)

Outcome: Database recovered successfully.


Issue: Admin could not access the server.(Raid 0)

Outcome: Database and backups recovered.


Issue: HP PowerEdger Server crashed on Raid 5

Outcome: Database files were completely retrieved from the server. Client got expert data recovery in kenya.


Issue: NAS Storage failed

Outcome: Data recovered 100% Professional data recovery in Nairobi.



Outcome: Project files were successfully retrieved.


Issue: Power surge that led to server crash.(Raid 0)

Outcome: Data recovered 100%

Countries we serve

countries we serve in africa

Frequently Asked Questions (FAQ)

  • What Is Data Recovery?

Simply put, data recovery is a system of processes used to recover lost data from a variety of sources, including hard disk drives, servers, or tape backups and Performed by trained experts.

  • What causes data loss?

The largest contributing factor to loss of data is hardware or system malfunction, followed by human error, accounting for almost 75% of all incidences. Rounding out the list is software corruption, computer viruses and natural disasters such as fire and water damage.

  • What should I do if I suspect my drive is failed?

Shut down the computer to avoid further damage to the drive and its data. Send your drive to professional data recovery companies in kenya to avoid further data loss.

  • How is data retrieved?

There are many methods by which data is retrieved, both conventional and non-conventional. In fact, there is no one set way to retrieve data. Each project is analyzed on an individual basis and only then can an action plan be developed. That is why data recovery experts are required after data loss.

  • How much is the recovery going to cost?

Each recovery is different and the cost is based on the complexity of the problem. Choose a data recovery company that will take the time to examine your drive and give you a comprehensive diagnostic before they attempt to recover your valuable data.

  • What happens if I don’t get my data back?

Data recovery is never 100% guaranteed. However, we try as much as possible to exhaust all possibilities of successfully getting the data. We have invested heavily in state of the art data recovery tools, professional Engineers with experience and strategic partnerships with international DR firms and OEMs. It very important for the client to engage a data recovery professional before attempting to recover on their own or using the faulty device. If the storage media or data is not well managed, may lead to scratches of the surface of the hard drive where data is stored or it may lead to data being overwritten, hence terming the data unrecoverable.

  • How long does data retrieval take?

Each project is different and requires unique processes and timelines. Upon receipt of damaged media, East Africa Recovery Experts will provide a report within one business day(24hrs) outlining the specifics required to perform the data recovery. While some projects may require several days, even weeks, about 75% of all jobs have a turnaround time of less than 48 hours.

  • Will I be contacted before any major work is done?

When your data is in the hands of someone you should be notified about any and all recovery costs. East Africa Recovery Experts will contact you with a firm cost quotation after the media has been diagnosed. If you decide to proceed with the recovery, we will assign your project to the next available engineer.

  • In what format is retrieved data delivered?

East Africa Recovery Experts will return data with the same file names, in the same data type, with the same characteristics, identifiers and in the same structure and location as before the failure. But in some cases, it may call for raw recovery.

  • How my data be returned to me?

Not all companies give you a choice for return media. Make sure you can receive your data on any media. East Africa Recovery Experts can return your data on a Flash drive, Hard drive or even your own media if you request! We can also encrypt your data before sending at your request.

  • My documents contain confidential information. How can I be sure they’ll remain confidential?

East Africa Recovery Experts offers clients a secure environment so that they can rest easy knowing their information is kept private. Every member of the East Africa Recovery Experts team is under non-disclosure. Furthermore, a special secure isolation room with controlled access is available when confidentiality is of the utmost importance such as in the case of government data

  • Can data loss be prevented?

Backup, backup, backup. Nothing can prevent data loss better than performing routine backups of all your data. Users can save hours, days and weeks of downtime by minimizing their data loss through routine backups. A good anti-virus software package, updated regularly, will also offer some protection against data loss.

Scroll to top